Terms of Service
Welcome to Moving and Maintenance! By accessing or using our services, you agree to the following terms:
- Services Provided: We offer a range of handyman and maintenance services, including window cleaning, gutter cleaning, junk removal, and more. Specific service details will be outlined in individual agreements. (Disclaimer for power washing some oil stains may not be able to be removed due to ingress into unsealed concrete.)
- Scheduling: Services are scheduled in advance and are subject to availability. We reserve the right to reschedule or cancel appointments due to unforeseen circumstances, with prior notice to the customer.
- Customer Responsibilities: Customers must provide accurate information regarding their service needs and ensure safe access to their property. Any hazards or obstacles must be communicated prior to the scheduled service.
- Liability: While we take great care in our work, we are not responsible for pre-existing damage or issues on the property. Any liability for accidental damage will be limited to the cost of the specific service provided.
- Amendments: We reserve the right to update these terms at any time. Customers will be notified of any significant changes.
Privacy Policy
We value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data:
- Information Collection:We collect personal information such as your name, address, phone number, and email to provide and improve our services.
- Use of Information:Your information is used solely for scheduling, service delivery, and communication purposes. We do not sell, share, or distribute your information to third parties without your consent, except as required by law.
- Data Security:We implement security measures to protect your data from unauthorized access, alteration, or disclosure.
- Cookies:Our website may use cookies to improve user experience. You can disable cookies in your browser settings.
- Third-Party Services:Payment processing and certain functionalities may involve third-party providers. These providers are bound by their own privacy policies.
- Contact Us:For questions or concerns about your privacy, please contact us at [Your Contact Information].
Payment Policy
To ensure smooth and transparent transactions, we adhere to the following payment policies:
- Payment Methods:We accept payments via credit/debit cards, online payment platforms, and other methods as specified during booking.
- Payment Schedule:For subscription services, payments are charged every Monday morning regardless of the assigned service day. One-time services require payment upon completion unless otherwise agreed.
- Tip Fees:For services like junk removal, tip fees are included in the quoted price to ensure transparency.
- Late Payments:Late payments may incur additional fees. Service may be suspended until payment is received.
- Disputes:Any payment disputes must be reported within 14 days of the transaction. We will work with you to resolve issues promptly.
By using our services, you agree to abide by these terms and policies. For any questions or assistance, please contact us at info@movingandmaintenance.com